Hello Roberto,
Please contact our support department for further assistance with this issue.
You may contact our Support Department by email at
support@wsdomains.ws or you may call (1)760-602-3000 Monday-Friday from 8AM-5PM Pacific Standard Time. Please listen to the entire list of telephone choices in order to ensure you reach the proper department.
NOTE: Our office hours are based on the Pacific Standard Time Zone. Please make sure when contacting our office that you please do so from a time in your local time zone that is within GDI’s hours of operation. For more information on Time Zones and Time zone differences, please visit
http://www.worldtimezone.com/. For information on proper long distance or international calling procedures, please visit
http://www.countrycallingcodes.com/.