Introduction & Need some help

[Hendrik San_san]

Hello, I'm Hendri from Indonesia. I'd registered with GDI a few months ago, but just folow this forum now.

I have some question & I really need some help. When first, I registered with GDI, I use my sister Credit Card & pay my domain ($10) by using it. After 3 months, I use my Credit Card to change my sister's Credit Card. This month, my Credit Card was declined because of some problem. But I really don't understand, my domain still active & it has been paid.

I don't know where does GDI take money to pay my domain when my Credit Card was declined. Is it taken from my sister Credit Card? Please give me the answer & I really appreciate it. Thanks

[VParker]

Hi Hendri,

Please contact Customer Support for clarification on this.  Specific account details cannot be discussed on the forum (for your safety).

Vincent Parker


P.S. You can contact customer support through your GDI back office (just click on the "Request Support" tab) or you can call support at +1-760-602-3000.  For more contact information please see this post:  http://talk.ws/index.php?topic=13522.msg33742#msg33742