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Author Topic: How to solve wordpress login page problem  (Read 874 times)
Mohd Shafie Muhamad
Posts: 5

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« on: February 28, 2014, 11:19:50 AM »

Dear all,

Could you help me to retrieve my wordpress login page since it is not working after new wp theme installed using automated version. Please advise if there is a way to reset the page so I could gain access to my blog as usual.
Full Member
Posts: 202

Vincent R Parker

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« Reply #1 on: February 28, 2014, 03:23:52 PM »

This is something you should talk to support with.

In the GDI member's area click on 'Request Support' at the bottom left of the page.

There you can choose the appropriate option and get someone who knows how to help.

Good luck!

Vincent R. Parker
Posts: 1

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« Reply #2 on: March 30, 2017, 08:49:19 AM »


I had the same problem with not being able to login to wordpress. While waiting for a response from support I was clicking around looking for answers. What I realized is that the wp login does not support upper case letters in your password. If you use your same GDI password and simply enter it all in lower case letters it should work.

Hope this helps!

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