I have just discovered that my two domains are no longer accessible as
http://www.mygreetings2u.ws and
http://www.jennyfletcher.ws and I can only get to them via
http://mygreetings2u.ws and
http://jennyfletcher.wsI have not received any notifications or explanations from GDI that this would be happening.
There are links to my websites from many places online, but before I go and change them all I want to know WHY.
My account is up to date, there are no warnings or flags anywhere in my member account - what is going on!
Hello Jenny,
Unfortunately we have been unable to duplicate the error you have encountered. Both of your domains, mygreetings2u.ws and jennyfletcher.ws, display properly with and without the "www.".
In the future, if you experience any issues with your account or domains we would suggest contacting our support department directly for a faster response.
You may contact our Support Department by email at
support@wsdomains.ws or you may call (1)760-602-3000 Monday-Friday from 8AM-5PM Pacific Standard Time. Please listen to the entire list of telephone choices in order to ensure you reach the proper department.
NOTE: Our office hours are based on the Pacific Standard Time Zone. Please make sure when contacting our office that you please do so from a time in your local time zone that is within GDI’s hours of operation. For more information on Time Zones and Time zone differences, please visit
http://www.worldtimezone.com/. For information on proper long distance or international calling procedures, please visit
http://www.countrycallingcodes.com/.
