I can only echo the sentiments of people who are complaining about the complete lack of contact from their upline. I have been in for a couple of weeks and with the exception of their "Welcome Email" my repeated attempts at contact to ask pertinent questions about building this business have fallen on completely deaf ears.
Curious that they seem to care nothing for the maintenance of their own business, insn't it?
The only thing any of us can really do is commit to treat your downline better than we were treated. I was always taught that once you have a downline, your assignment and commitment should shift to primarily building their business 1st and then your own. This means....answer questions, share effective tools, help create their downline. Doing it that way will, without a doubt create a strong organization that you can count on income from for a very long time.