I also forgot to mention that I am using Smart FTP however I am unclear on how I upload an index.html file to my homepage or change my homepage to index.html....
Is there some instruction any one can provide on how to do that?   I think I am missing some basic step to get my website back up by doing this.    Just a thought, should I have changed my home page to index.html before I switched it to basic hosting?   If so, any instruction on how I do that??
Seriously confused and frustrated -
Thanks,
John Connor

I have downloaded Smart FTP and loaded the log in information but my activation email states that my homepage needs to be named 'Index.html'.
Could you please provide any instruction for that?   At the moment, I'm still getting the following error when I try to see my site live "Forbidden - You do not have permission to access / on this server".   I'm guessing the index.html for my home page has something to do with this error?   
I appreciate any instructional help about this.
Thanks,
John
ps.  Thanks for moving this over to the appropriate place!

Heya, 
I am hoping someone can help me.   I want to load html files on my website and understand that I need to switch my account to basic hosting however I did that once and didn't know where to go from there.   I got so frustrated that I just switched it back.   From reading similar questions, I need to get ftp software??   I am very new at this and not quite sure how I go about doing that.    When I made the pre-emptive switch, I got an email saying my basic hosting was active and got some instructions that seemed complete gibberish to me.    I apologize for my ignorance but really hope I can get some help learning how to load html files to my website and learning the raw basics (ie:  step one - turn your computer on...hahahah)  of getting this figured out.   I really love the site builder software but hope I can take my website even further by loading html files.     
Any and all help is very appreciated.
Thanks,
John